Vinted Users Voice Displeasure Over Size Modifications
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's garments but did not contact all users about the change.
Digital Channels Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category than originally posted due to the recalibration.
The platform stated the new system was more in line with other platforms.
It has advised users to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options after backlash from users.
